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Terms of Service

Terms of Service.

These terms govern your use of djrfoods.com and any wholesale ordering relationship with DJR Foods. Please read carefully — registering an account or placing an order means you accept these terms.

Last updated May 5, 2026

1. Agreement to terms

These Terms of Service (“Terms”) form a legal agreement between you and DJR Foods (“DJR,” “we,” “us”) operator of djrfoods.com. By accessing the site, registering an account, requesting a quote, or placing an order, you agree to these Terms and our Privacy Policy. If you don't agree, don't use the site.

2. Wholesale eligibility

djrfoods.com is a business-to-business wholesale platform. We sell to legitimate retailers, resellers, distributors, and operators only. By creating an account, you represent that:

  • You are at least 18 years old and authorized to bind your business to these Terms.
  • Your business is properly registered and holds any required resale or sales-tax permits.
  • You will use products purchased from DJR for resale or commercial use, not personal consumption.

We reserve the right to verify any information you provide, request supporting documentation, and decline or terminate any account at our discretion.

3. Accounts & approval

Browsing the catalog does not require an account, but pricing and quote-request features are unlocked only after we approve your wholesale account. Approval typically takes one business day and may require additional verification.

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately of any unauthorized use.

4. Pricing & quotes

DJR Foods does not publish public retail prices. All wholesale pricing is account-level and is set per-buyer based on volume, product mix, and delivery terms. Pricing visible inside your approved account is current as of the time it is shown but may change without notice.

A quote request is a request, not a binding offer. A quote becomes binding only after DJR confirms availability and pricing in writing (email or signed quote PDF).

5. Orders & fulfillment

Orders are accepted at our discretion and subject to product availability, credit approval, and freight feasibility. We may cancel any order, in whole or in part, before shipment for any reason, including pricing errors or stock shortages.

Minimum order quantities, case packs, and pallet configurations vary by SKU. We will confirm the final order details with you before scheduling shipment.

6. Payment terms

Standard payment terms are prepay (ACH, wire, or credit card) for new accounts. Net terms (Net 7 / Net 15 / Net 30) are available to approved buyers after a credit review. Past-due invoices accrue late fees at the maximum rate permitted by California law and may result in account suspension.

All prices are in U.S. dollars and exclude applicable taxes, freight, and surcharges unless explicitly noted otherwise on the quote.

7. Shipping, freight & risk of loss

We ship from our Gardena, CA warehouse via the carrier you specify or one we coordinate on your behalf. Unless otherwise agreed in writing, all shipments are FOB origin — title and risk of loss transfer to you when product is loaded onto the carrier's vehicle.

Freight charges, fuel surcharges, lift-gate, residential delivery, or limited-access fees are billed at cost and added to your invoice. Lead times depend on stock and freight schedules and are estimates, not guarantees.

8. Returns, damages & shortages

Inspect every shipment at delivery. To report damages or shortages:

  • Note the discrepancy on the carrier's delivery receipt at the time of delivery.
  • Email sales@djrfoods.com with photos and a description within 48 hours of delivery.
  • Keep the original packaging until the claim is resolved.

DJR does not accept returns of correctly-shipped product, frozen items, or product with less than 60 days remaining shelf life unless agreed in writing in advance.

9. Resale & use restrictions

Product purchased from DJR is for legitimate retail or wholesale resale only. You agree not to:

  • Sell product to other importers or grey-market exporters without written authorization.
  • Repackage, relabel, or alter product packaging in any way that misrepresents origin or brand.
  • Sell product past its labeled expiration date.
  • Sell product through channels prohibited by applicable brand or regulatory rules.

10. Intellectual property

All content on djrfoods.com — including logos, photography, product descriptions, page copy, and UI design — is owned by DJR Foods or its licensors and is protected by intellectual-property laws. You may not reproduce, scrape, or republish any portion of the site without written permission. Brand names and trademarks of products we carry remain the property of their respective owners.

11. Warranties & disclaimers

DJR Foods warrants that product delivered will match the description, brand, and case configuration on the confirmed quote. EXCEPT AS EXPRESSLY STATED IN THESE TERMS, ALL PRODUCT IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT, TO THE FULLEST EXTENT PERMITTED BY LAW.

12. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, DJR FOODS, ITS OWNERS, EMPLOYEES, AND AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS OR LOST GOODWILL, ARISING FROM OR RELATED TO THE SITE, AN ORDER, OR THESE TERMS. OUR AGGREGATE LIABILITY FOR ANY CLAIM IS LIMITED TO THE AMOUNT YOU PAID DJR FOR THE SPECIFIC ORDER GIVING RISE TO THE CLAIM.

13. Indemnification

You agree to indemnify and hold DJR Foods harmless from any claim, loss, or expense (including attorneys' fees) arising from your use of the site, your resale of DJR product, your breach of these Terms, or your violation of any law or third-party right.

14. Termination

We may suspend or terminate your account at any time for breach of these Terms, fraud, chargebacks, or any conduct that we determine harms DJR or our other customers. Sections that by their nature should survive termination (e.g. payment, IP, warranties, liability) will survive.

15. Governing law & disputes

These Terms are governed by the laws of the State of California, USA, without regard to conflict- of-laws principles. Any dispute arising from these Terms or any order will be brought exclusively in the state or federal courts located in Los Angeles County, California, and you consent to personal jurisdiction there.

16. Changes to these terms

We may update these Terms from time to time. The “Last updated” date reflects the most recent revision. Continued use of the site after changes are posted means you accept the updated Terms.

17. Contact

Questions about these Terms or any aspect of your wholesale relationship with DJR Foods?